Shipping policy
Shipping Policy
We ship both domestically and internationally. All orders are processed within 1-2 business days unless otherwise noted.
Shipping Rates
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U.S. Orders:
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Free standard shipping on orders over $35
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Orders under $35 are charged shipping at checkout based on your location and selected method.
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International Orders:
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Rates vary by destination and are calculated at checkout.
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Customs duties, VAT, and import taxes are the responsibility of the customer and may be collected by your local postal service upon delivery.
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Processing Time
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Orders are processed within 1-2 business days (excluding weekends and holidays).
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During new launches or sales, processing may take slightly longer.
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You'll receive tracking information by email once your order ships.
Tracking & Delivery
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Tracking will update within 24–48 hours of shipment.
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We are not responsible for shipping delays due to carriers or customs.
Incorrect Addresses & Returned Packages
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Please double-check your address before submitting your order.
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If a package is returned due to an incorrect or undeliverable address, the customer is responsible for additional shipping costs to resend.
Lost or Damaged Packages
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If your order is damaged in transit or appears lost, please contact us within 7 days of your delivery date for assistance.
Contact: Support@Keem-co.com
